Refund policy

Because every Paw Print Parade item is made to order, we can't accept returns or exchanges for buyer's remorse, wrong size, or change of mind.

If your item arrives damaged, defective, or misprinted, please contact us through our Contact Us page within 30 days of delivery. Include your order number and a photo of the problem, and we'll send a replacement or issue a refund.

If your order hasn't shipped yet, contact us as soon as possible and we'll try to cancel or change it.